Tell us what needs to work better.
Describe the problem, project or support request. If possible, include the affected users, location and urgency — a short message is enough to begin.
Start with a short message.
We identify the immediate issue and any missing information.
We ask the right questions and understand the business impact.
Remote help, an on-site visit, assessment or project discussion.
Different need. Different first step.
You do not need to know the technical cause before contacting us. Choose the route that best matches the situation.
Work has stopped
Call when users cannot work, a critical system is unavailable or the problem needs immediate explanation.
- Network or internet interruption
- Server or application unavailable
- Multiple employees affected
One clear problem
Message us when you can briefly describe the device, user or service that needs attention.
- Computer or printer issue
- Email or account problem
- Wi-Fi or remote access question
Project or ongoing IT
Use the form or email for cabling, cloud, security assessments and managed IT discussions.
- Office move or infrastructure project
- Security or systems review
- External IT team requirements
Local presence. Remote reach.
MyNetwork supports businesses across Armenia through remote assistance and provides on-site service in Yerevan.
A few useful answers.
Not sure which service fits? Describe the symptoms and business impact; we will route the request to the right person.
Do I need to know the technical cause?
No. Tell us what is not working, who is affected and when the problem started. We will help with the technical diagnosis.
Can you support a company without an internal IT specialist?
Yes. Managed IT is designed for businesses that need an external team to support users and manage an agreed technology scope.
Do you provide both remote and on-site support?
Yes. We use remote support when practical and provide on-site service in Yerevan when hands-on work is required.
Can I request a project rather than ongoing support?
Yes. We can discuss defined projects such as LAN cabling, network upgrades, Microsoft 365 work, security reviews or office technology setup.